Letting Agents Birmingham

Great bunch! Staff are very attentive and very helpful in particular Gareth he went above and beyond!

I was very happy with the level of service I received from Asset Residential. Simone and Luke were very helpful throughout the process. I always had a prompt response to queries, and Simone regularly checked the other party to ensure that any delays were avoided where possible.

I arrived in UK in March and so blessed and grateful to find Asset Residential. They found me a studio that I love so much. Jacob is extremely helpful, sincere kind and prompt in helping out with my queries and doubts regarding maintenence in my studio. And so is Mandy . When I first went for the viewing, she is friendly and patient in answering all my questions and kind enough to explain about other issues as well. These assures me that I am in good hands.

Asset Residential have been managing the letting of my two apartments since 2017. I have recently sold one of them and Asset Residential looked after both my tenant and me through that process which was made complicated not just by the Building Safety Crisis but also by a boiler full of water that the apartment above kindly released through my ceiling halfway through the conveyancing process. A big thank you to Mandy for keeping my buyer on board, to Jake for organising the repairs and Gareth for keeping a steady hand on the tiller.

Great service! The Team at Asset found me a wonderful city centre apartment and took only 8 days from contacting them through Zoopla. Got all the help and advice I needed along the way, thanks guys!

My experience with this letting agency has so far been good. From the get-go Mandy has been really professional and helpful! She’s definitely the one I trust the most to help out if an issue arises. Had one chat with the MD over the phone who was really pleasant and helpful. Maintenance can be slow sometimes, but I found that following up directly after 48-72 hours if I think something is urgent helps with that. I’ll leave an update once my tenancy agreement ends, to see how the return of my deposit gets handled!

Mandy from AR has been an exemplary agent. She is very friendly, responsive, and has made moving into and staying in our flat as hassle-free as possible. When we've needed minor repairs (or lost our keys!) she was able to resolve the issues immediately. I highly recommend Mandy and the team at AR.

The team at Asset Residential are very professional in every area of their service. I was pleased with the time and attention they took in explaining their letting service in detail to us, so that we had a full understanding of how everything would proceed. All members of their staff were friendly and helpful.

I was looking for a flat to rent and Mandy has been very helpful and responsive throughout the whole process. She would proactively follow up with any queries that I had, assured me with all the details I need to know about the tenancy. The flat was ready for moved in at an excellent standard as agreed, thanks to Mandy’s help. The agency itself is well connected with a number of maintenance contacts, as all my experience on any repairing issues were satisfying i.e. any out of order appliances were fixed in a timely manner. Mandy was also very supportive in tenancy renewal process, not only would she update me on communication with the landlord on renewal details, but also give me recommendations on alternative properties should the current flat becomes unavailable, which words cannot explain how grateful I am for all her help and care, especially in times when property supply was limited. Overall I’m very satisfied with the service Mandy and her team provided. 10/10 recommend !!