Letting Agents Birmingham

My experience with this letting agency has so far been good. From the get-go Mandy has been really professional and helpful! She’s definitely the one I trust the most to help out if an issue arises. Had one chat with the MD over the phone who was really pleasant and helpful. Maintenance can be slow sometimes, but I found that following up directly after 48-72 hours if I think something is urgent helps with that. I’ll leave an update once my tenancy agreement ends, to see how the return of my deposit gets handled!

Mandy from AR has been an exemplary agent. She is very friendly, responsive, and has made moving into and staying in our flat as hassle-free as possible. When we've needed minor repairs (or lost our keys!) she was able to resolve the issues immediately. I highly recommend Mandy and the team at AR.

Asset Residential have been managing the letting of my two apartments since 2017. I have recently sold one of them and Asset Residential looked after both my tenant and me through that process which was made complicated not just by the Building Safety Crisis but also by a boiler full of water that the apartment above kindly released through my ceiling halfway through the conveyancing process. A big thank you to Mandy for keeping my buyer on board, to Jake for organising the repairs and Gareth for keeping a steady hand on the tiller.

Mandy showed me several properties in the centre of Birmingham. She was friendly, professional, reliable - far from my experience with numerous other agents in Birmingham sadly - and she really listened to what I was looking for and was very proactive about suggesting properties that should suit my needs. I would not hesitate in recommending her to anyone looking for property in Birmingham.

I was looking for a flat to rent and Mandy has been very helpful and responsive throughout the whole process. She would proactively follow up with any queries that I had, assured me with all the details I need to know about the tenancy. The flat was ready for moved in at an excellent standard as agreed, thanks to Mandy’s help. The agency itself is well connected with a number of maintenance contacts, as all my experience on any repairing issues were satisfying i.e. any out of order appliances were fixed in a timely manner. Mandy was also very supportive in tenancy renewal process, not only would she update me on communication with the landlord on renewal details, but also give me recommendations on alternative properties should the current flat becomes unavailable, which words cannot explain how grateful I am for all her help and care, especially in times when property supply was limited. Overall I’m very satisfied with the service Mandy and her team provided. 10/10 recommend !!

I was very happy with the level of service I received from Asset Residential. Simone and Luke were very helpful throughout the process. I always had a prompt response to queries, and Simone regularly checked the other party to ensure that any delays were avoided where possible.

It was really a nightmare for me to find an apartment in Birmingham City Centre for me thanks to Mandy & the team of Asset Residential. She helped me to find out apartment which I was searching from last 2 months. Mandy was always cooperative during the entire process from contract signing to handover of the keys was pretty seamless. The apartment was also handed over after a thorough cleaning and paint work which I really appreciate. So far Mandy and team have been exceptionally good and it's a great feeling to interact with such professionals. I would definitely recommend this team especially Mandy to anyone looking for a place in Birmingham city centre.

The team at Asset Residential are very professional in every area of their service. I was pleased with the time and attention they took in explaining their letting service in detail to us, so that we had a full understanding of how everything would proceed. All members of their staff were friendly and helpful.

This estate agency are very friendly and made every effort to make the whole process of moving fairly stress free. I liked they way that they got back to me quickly on everything which is important to me. I've already recommended you to other people in the office.